Yes! however, on discount products, if your refund request is approved. You will receive 50% of the initial product cost.

In case of any defective product, you should immediately contact our customer service. State the subject of your request as defective product. We study your request, if we determine the fault is on our part or shipping service, we will proceed with the refund.

No! We are sorry but, we have a strict policy on the time we place for requests.

Yes we can trace the funds transfer just for confirmation. In case of any error or failures, our customer service will get in touch with you to complete the transaction.